1.1. Rating rules for Buyers:

1.1.1. You are only permitted to rate a user who is a Seller if you have interacted (bought from, won an auction, completed an order) with that Seller, and if you were the successful bidder in an Auction or bought a Product and completed the purchase of those goods or services with that Seller (“Rating Criteria”). You may not provide a rating for a Seller outside the Rating Criteria.

1.1.2. Buyer’s ratings to Sellers may only include commenting on the:

1.1.2.1. quality of the item purchased.

1.1.2.2. delivery of the item, which may include the cost, time frame and packaging quality.

1.1.2.3. service and communication from the seller.

1.1.2.4. overall transaction experience.

 

1.2. Rating rules for Sellers:

1.2.1. You are only permitted to rate a user who is a Buyer if you have interacted (concluded a sale) with that Buyer, and where that Buyer was the successful bidder in your Auction or bought a Productand with whom you have completed the sale of those goods or services (“Rating Criteria”). You may not provide a rating for a Buyer outside the Rating Criteria.

1.2.2. Seller’s ratings to buyers may only include commenting on whether:

1.2.2.1. payment for the transaction was made in full.

1.2.2.2. payment for the transaction was made within a 7 day period from placing the order.

1.2.2.3. the buyer provided correct information to facilitate delivery.

 

1.3. General rating Rules:

1.3.1. Defamatory comments on ratings are not permitted and could have legal consequences as the ratings are visible in a public forum.

1.3.2. You may not abuse the rating system. Abuse of the system includes using accounts of your friends or your own secondary accounts to lower the rating score of another member or raise your own rating score.

1.3.3. Threatening, abusive, racially vilifying, discriminatory or profane language is also abuse of the system and is not allowed.